Refund Policy

No Refunds Policy

Due to the digital nature of our service and the instant delivery of voided checks upon generation, all sales are final and non-refundable.

When you purchase a voided check generation service from VoidedCheck.org, you receive immediate access to your digitally generated voided check file delivered via email within 60 seconds of payment. Because this is a digital product that is delivered instantly and cannot be "returned," we do not offer refunds under normal circumstances.

Why We Don't Offer Refunds

Our no-refund policy exists for the following reasons:

• Instant Delivery: Your voided check is generated and delivered immediately upon successful payment
• Digital Product: Once delivered, the digital file cannot be retrieved or "returned"
• Service Completion: The service is fully completed at the moment of generation and delivery
• Immediate Access: You gain immediate access to your voided check file as soon as it's generated
• Preview Before Purchase: Our website clearly shows examples of what you will receive before you make a purchase

Exceptions to Our Refund Policy

While we maintain a strict no-refund policy, we will consider refund requests only in the following limited circumstances:

Technical Errors

If a technical error on our part prevents the generation or delivery of your voided check, and we are unable to resolve the issue and deliver your product, we will issue a full refund.

Duplicate Charges

If you are accidentally charged multiple times for the same transaction due to a technical or processing error, we will refund the duplicate charges.

Service Unavailability

If our service is completely unavailable at the time of your purchase and we are unable to generate your voided check within 24 hours, we will issue a full refund.

What Is NOT Eligible for Refund

The following situations are not eligible for refunds:

• User Error: Incorrect information entered by you (wrong routing number, account number, name, or address)
• Third-Party Rejection: Your employer, bank, or other third party refuses to accept the voided check for any reason
• Change of Mind: You no longer need the voided check after purchase
• Email Issues: Your email provider marks our delivery email as spam or you provide an incorrect email address
• Lost Files: You delete or lose access to your downloaded voided check file
• Formatting Preferences: You don't like the formatting or appearance of the voided check (all formatting is standard banking format)
• Alternative Options: You discover you could have obtained a voided check through other means
• Price Disagreement: You believe the service should cost less

Your Responsibility Before Purchase

Before completing your purchase, you are responsible for:

• Reviewing the service description and understanding what you will receive
• Verifying that your banking information is accurate and current
• Confirming that your email address is correct
• Ensuring that a digitally generated voided check meets your needs
• Checking with your employer or financial institution if you have any doubts about acceptance
• Understanding that all sales are final

By completing your purchase, you acknowledge that you have read and understood this Refund Policy and agree to its terms.

How to Request a Refund

If you believe your situation qualifies for a refund under one of the limited exceptions listed above, please contact us within 7 days of your purchase:

Email: info@onbiz.com

Please include the following information in your refund request:

• Your order number or transaction ID
• The email address used for purchase
• Date and time of purchase
• Detailed description of the issue
• Any relevant screenshots or documentation
• Why you believe your case qualifies for a refund exception

Refund Request Review Process

All refund requests are reviewed on a case-by-case basis. Our process is as follows:

1. Submission: You submit your refund request to info@onbiz.com
2. Review: We review your request within 5-7 business days
3. Investigation: If applicable, we investigate the technical issue or error
4. Decision: We communicate our decision via email
5. Processing: If approved, refunds are processed within 10 business days to the original payment method

Our decision regarding refund requests is final and at our sole discretion.

Refund Processing

If your refund request is approved:

• Refunds will be issued to the original payment method used for purchase
• Processing time is typically 5-10 business days
• The timeframe for the refund to appear in your account depends on your bank or credit card company
• You will receive an email confirmation once the refund has been processed

Chargebacks

If you initiate a chargeback or dispute with your credit card company or payment processor without first contacting us to resolve the issue, we reserve the right to:

• Provide evidence to your financial institution that the service was delivered as described
• Dispute the chargeback with documentation of delivery
• Terminate your access to future services
• Pursue collection of any fees associated with the chargeback dispute

We strongly encourage you to contact us directly at info@onbiz.com before initiating any chargeback or payment dispute. We are committed to resolving legitimate issues fairly and promptly.

Service Guarantee

While we do not offer refunds, we do guarantee that:

• Your voided check will be generated using accurate banking format standards
• The voided check will be delivered to your email within 60 seconds of successful payment
• Your banking information will be securely processed and deleted within 24 hours
• Our customer support team will assist with any technical issues or questions

Alternative Solutions

If you experience issues with your voided check that don't qualify for a refund, we offer the following alternatives:

Technical Support

If you didn't receive your voided check or experienced technical issues, contact us at info@onbiz.com. We will work to resolve delivery issues and resend your file if necessary.

Corrections for Our Errors

If our system generated your voided check with incorrect information due to a technical error on our part (not user input error), we will regenerate your voided check at no additional charge.

File Access Issues

If you lost access to your voided check file within 30 days of generation, contact us and we may be able to resend it from our temporary storage.

Customer Satisfaction

Although we maintain a no-refund policy, customer satisfaction is important to us. If you have concerns about our service, please reach out to info@onbiz.com. While we cannot offer refunds for digital products that have been delivered, we are always willing to:

• Listen to your feedback
• Address technical issues
• Provide support and guidance
• Improve our service based on your input

Questions About This Policy

If you have any questions about our Refund Policy, please contact us before making a purchase:

Email: info@onbiz.com

Website: https://www.voidedcheck.org

We will respond to your inquiry within 5-7 business days.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting to this page. Your continued use of our service after any changes constitutes acceptance of the updated policy.